Support

wyll
Last updated: 2 September 2026
Controller: WYN GmbH, Retzdorffpromenade 3a, 12161 Berlin, Germany

Help with the app, your account, and subscriptions. For legal company details see the Legal Notice and Privacy Policy. The German versions remain authoritative.

Contact

Email us at support@wyll.app.

We usually reply within two business days (Monday–Friday, excluding public holidays in Berlin).

Please include if possible:

the email address of your wyll account
device and OS (e.g. iPhone, iPad, Android)
a short description of your request or the issue

Common topics

Account and sign-in

Forgot password: in the app use Sign in → Forgot password. If that fails, email support@wyll.app from your registered address.

Subscription and billing

Subscriptions are billed through the Apple App Store or Google Play. Manage cancellation and invoices in the store’s subscription settings. For Premium status issues in the app, contact us by email.

Account deletion

Instructions: Account deletion. In the app: Profile → Delete account.

Privacy

Questions about data processing: Privacy Policy or email support@wyll.app.